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Customer conversations can change quickly — especially when someone is frustrated. At B2–C1 level, the challenge usually isn’t vocabulary. It’s knowing what to say in real moments with clients, customers, or stakeholders. 👉🏻 The Business English Academy helps professionals develop the language used in real workplace conversations. Join the Business English Academy to improve how you communicate in meetings, negotiations, and client interactions. #BusinessEnglish #CustomerServiceEnglish #Profes
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