Required ServiceNow Knowledge to Work in IT, Help Desk Incident Management Free Training Course
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YouTubecobuman
Required ServiceNow Knowledge to Work in IT, Help Desk Incident Management Free Training Course
Required ServiceNow Knowledge to Work in IT, Help Desk Incident Management Free Training Course. Creating interactions, trouble tickets, routing tickets, noting tickets, resolving tickets and much more. Great for beginners. 00:00 Intro 01:03 Settings up Access 06:22 Creating Interaction Tickets 12:38 Creating Incident From Interactions 20:42 ...
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